Service Request

Note: If this is an emergency please call 911 after 3:30 pm and on weekends.

If you wish to be notified of your service request status, you MUST select your desired method of notification by clicking on "Notifications". Also, when entering your address, you may need to include a N, S, E or W designator.

Note: to enter information here you must have your internet security settings at Medium-high or LOWER.  Click here for help. You must also have Java software installed on your computer. Click here to download.


Mobile devices - please install our mobile app! (just search for BCRC SERV)

  apple store

The Road Commission does NOT maintain street lights or state highways. You may report a street light problem to Indiana & Michigan Power at 1-800-311-6424 or click here. You may report a problem on a state highway by calling the MDOT Coloma TSC at 269-849-1165.

no street lights

qalert  Qalert - BCRC Employees ONLY

BCRC building

2860 E. Napier Avenue
Benton Harbor, MI 49022
Phone: (269) 925-1196
Fax: (269) 925-8098
Closed: New Year's day, Good Friday, Memorial day, Fourth of July, Labor day, Thanksgiving (2 days), Christmas Eve (1/2 day), Christmas Day, New Year's Eve (1/2 day)
To report an emergency situation please call our office during normal business hours otherwise call 911