Service Request

Note: If this is an emergency please call 911 after 3:30 pm and on weekends.

If you cannot get the on-line service request system to work on your computer or device, please call 269-925-1196 and press "0" to submit your request.

If you wish to be notified of your service request status, you MUST select your desired method of notification by clicking on "Notifications". Also, when entering your address, you may need to include a N, S, E or W designator.

Click here to submit a request for service

Mobile devices - please install our mobile app! (click below or just search for BCRD SERV)

  apple store

The Road Department does NOT maintain street lights or state highways. You may report a street light problem to Indiana & Michigan Power at 1-800-311-4634 or click here. You may report a problem on a state highway by calling the MDOT Coloma TSC at 269-849-1165.

no street lights

qalert  Qalert - BCRD Employees ONLY

BCRC building

2860 E. Napier Avenue
Benton Harbor, MI 49022
Phone: (269) 925-1196
Fax: (269) 925-8098
Closed: New Year's day, Good Friday, Memorial day, Fourth of July, Labor day, Thanksgiving (2 days), Christmas Eve (1/2 day), Christmas Day, New Year's Eve (1/2 day)
To report an emergency situation please call our office during normal business hours otherwise call 911